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Old 01-16-2006, 04:57 PM   #1 (permalink)
godoylego
Supporting Actor
 
Join Date: Jan 2006
Problem with Moviesville.com

I purchased two dvd's from Moviesville.com thru Ebay on November 6th (eBay Items #6449176602 and #6449176599, Moviesville Order # 8601513). I was unaware that the items were shipping from Hong Kong, since the listing stated that the seller was in the U.S. They had 100% positive feedback, and many users spoke of their fast shipping. I waited patiently, but they left ebay and were "No Longer A Registered User" right after my transaction. UH-OH!! I kept in contact with them thru ebay about the transaction...with their short, concise emails that offered no details about how long to wait, or how long to expect shipping to take, continuously telling me just to WAIT, WAIT, WAIT. 6 weeks, 7 weeks, 8 weeks went by and NO DVD's. It has now been over 9 WEEKS and they stopped responding to my emails thru Ebay and have never responded to my email sent to Moviesville.com. I even left a message on their Voicemail and filed a claim with Ebay for "Items Never Received"....still NO REPLY.
I am left to assume that I will never see my order. This is very disappointing, and I just wanted to post here in the hopes that Lingling, or someone who would care, might come here and offer some help in the matter. I would love to know that these things work out sometimes, but I am feeling rather pessimistic at this point. Moviesville.com should really do the right thing by their buyers, as they are only hurting their reputation and credibility by leaving customers in the dark by witholding contact and being unavailable thru their email and voicemail. What else can a person do but come here and vent? : (
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