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Fluxus · 02-09-2006, 10:56 PM

I got the mailer from Universal about two weeks ago and fired it off a day or two later. This e-mail was sent to me about a week ago...

Good Day,

This e-mail is being sent as a confirmation that we have received your defective copy of "The Island", and we will be sending a replacement copy of "The Island" once they become available.

Please remember, replacement discs are scheduled to be available in late February/March 2006. If discs are available sooner we will be sure to advise you.

Thank you for your patience.

Sincerely,

Customer Service,

Universal Studios, Home Video Dept.

02-09-2006, 10:56 PM	#17 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I got the mailer from Universal about two weeks ago and fired it off a day or two later. This e-mail was sent to me about a week ago... Good Day, This e-mail is being sent as a confirmation that we have received your defective copy of "The Island", and we will be sending a replacement copy of "The Island" once they become available. Please remember, replacement discs are scheduled to be available in late February/March 2006. If discs are available sooner we will be sure to advise you. Thank you for your patience. Sincerely, Customer Service, Universal Studios, Home Video Dept.