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Old 01-05-2007, 05:44 AM   #2 (permalink)
MoonSka0
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Join Date: Apr 2002
Location: Aurora, Colorado
I think you are in the right.

I always harp on my associates to be thorough when pulling sale tags that have an expiration date. Most of them feature mail-in-savings, which are of course valid for that specific week or time period that the sale tag is up. If we don't pull a sale tag and a customer wants the advertised price, I honor it for them. It's easier in the long run to just take care of the customer than to fight them over it, at which point I've lost a customer anyway. Unfortunately, I don't think you'll see anything done for you though. Best of luck though!
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