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Originally Posted by Monrozombi
the only reason I mentioned what the clerk said was because i get a lil testy when it comes to customer service. My company is very customer oriented and by very i mean,extremely focused on it. We have a very high level of expectations and when I don't see that places it tends to piss me off
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I understand that. But, and I say this as not to stereotype, the guy works at EB Games, which is more or less just another retail job. Sometimes people say something that in their head sounds innocuous enough, but seems insulting to a customer. As in, "You're the customer that we're trying to satisfy" or "You're the customer that my manager was talking about who had a problem" but what he said came out wrong. That's just my take, though. I wouldn't file a complaint unless he was personally nasty to you.