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Same thing happened to me a couple of months ago. The dreaded three rings. I called customer support, jumped through the hoops and they sent me out a shipping box within a week. They had me detach the HD and the only thing I sent in was the core machine. Within 2 weeks I got my machine back and its playing great(fingers crossed).
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"The function of socialism is to raise suffering to a higher level."
-- Norman Mailer
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