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Dude I checked all the computers in the house no viruses or Trojans, albert didn't give out his password, I changed it and 24 hours later someone else changed it, I could not get in. I have spent 6 hours on line with microsoft and the account is still being hacked into and charges are still being made against my card. Thank god I reported my credit card stolen because microshaft will not refund money spent on points, your just fucked. It is so bad someone used the gamertag to open a ZUNE account and buy ZUNE points. Support said stolen tags is a problem and it was good that i did not supply a fake email to open the account or else by the time I did alberts account would have unrecoverable. If I don't get this cleared up soon, albert will get a new account with out a credit card attached.
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That was a reply to me asking what happened.