X-Box 360 repairs to run over 1 Billion dollars - DVDfile.com forum for DVD, Blu-Ray, and HD-DVD

Icon769 · 07-06-2007, 05:34 AM

Way to run that quality control Microsoft.

Link:
http://apnews.myway.com/article/20070705/D8Q6NLV80.html

umainebearman · 07-06-2007, 05:55 AM

Yeah way to go! Way to show you don't care!

http://gamerscoreblog.com/team/default.aspx

MooglePorn · 07-06-2007, 07:49 AM

It's amazing to me this is being spun negatively... I mean yeah, the 360 is cheaply made and breaks way too easily, but at least MS is standing up and taking responsibility. They're losing a LOT of money to maintain customer satisfaction... that's JUST what I want to see from my corporations.

Astrakan · 07-06-2007, 01:14 PM

3 year warranty! Holy crap.

KM

littlebib · 07-06-2007, 02:16 PM

Quote:

Originally Posted by MooglePorn

It's amazing to me this is being spun negatively... I mean yeah, the 360 is cheaply made and breaks way too easily, but at least MS is standing up and taking responsibility. They're losing a LOT of money to maintain customer satisfaction... that's JUST what I want to see from my corporations.

I'm with you. The reports talk about how Microsoft is being forced to spend $1 billion, but they don't have to do this. They're certainly not doing this for the existing owners. They've done their research and found that they can make more than $1 billion by getting new customers who might think that the 360 isn't reliable.

Ruined · 07-06-2007, 03:03 PM

Yeah, this is a good thing not a bad thing.

Not only are you getting a 3-year warranty, but anyone who has paid to get the 360 fixed is getting a retroactive refund, too!

Ironically, the 360 is the most reliable launch console I've personally owned in addition to the Atari2600/SNES - my launch NES, Dreamcast, and XBOX1 consoles all had problems, the latter two having severe ones.

MoonSka0 · 07-07-2007, 06:50 AM

I lost my launch system to the 3 lights of death about a month ago. I figured it was easier to just buy a new system since my first one was out of warranty, and I didn't want to have to hassle with being out of the gaming loop for however long its takes to repair them. Plus having to pay for said repairs didn't appeal to me. I absolutely love what they're going to do for me, especially when they could very easily have just done nothing about it. Now I have to decide whether or not to keep my 'spare' system once I get the original one fixed, or sell it on eBay. It's good to have choices I suppose.

MJZ · 07-08-2007, 10:53 PM

Microsoft have now extended all UK warranties from the obligatory 12 months to three years. That's nice of them after I paid £60 for the privilege of extending mine to three years when I got it.

07-06-2007, 05:34 AM	#1 (permalink)
Icon769 Unique. Just like the other 768. Join Date: Apr 2002 Location: Southern CA	X-Box 360 repairs to run over 1 Billion dollars Way to run that quality control Microsoft. Link: http://apnews.myway.com/article/20070705/D8Q6NLV80.html __________________ Help me find Dr. Light! My Collection l Best & Worst Movies

07-06-2007, 05:55 AM	#2 (permalink)
umainebearman Nuked for Morbid Join Date: Aug 2004 Location: Savannah,GA	Yeah way to go! Way to show you don't care! http://gamerscoreblog.com/team/default.aspx __________________ "We better win the F**king emmy for this this year or I swear to god..." Ronald D. Moore My DVD Collection

07-06-2007, 01:14 PM	#4 (permalink)
Astrakan Actor Join Date: May 2001 Location: Toronto, ON Canada	3 year warranty! Holy crap. KM __________________ Blog, blog, bo blog. Banana, fana, fo flog. Me, my, mo mlog. Blog! DVD Profiler - The most features. The largest database. User-created plugins. Simply the best.

07-06-2007, 03:03 PM	#6 (permalink)
Ruined It's Good to Play Together Join Date: Oct 2001 Location: NJ, USA	Yeah, this is a good thing not a bad thing. Not only are you getting a 3-year warranty, but anyone who has paid to get the 360 fixed is getting a retroactive refund, too! Ironically, the 360 is the most reliable launch console I've personally owned in addition to the Atari2600/SNES - my launch NES, Dreamcast, and XBOX1 consoles all had problems, the latter two having severe ones. __________________ For every shadow, no matter how deep, is threatened by morning light.

07-07-2007, 06:50 AM	#7 (permalink)
MoonSka0 Actor Join Date: Apr 2002 Location: Aurora, Colorado	I lost my launch system to the 3 lights of death about a month ago. I figured it was easier to just buy a new system since my first one was out of warranty, and I didn't want to have to hassle with being out of the gaming loop for however long its takes to repair them. Plus having to pay for said repairs didn't appeal to me. I absolutely love what they're going to do for me, especially when they could very easily have just done nothing about it. Now I have to decide whether or not to keep my 'spare' system once I get the original one fixed, or sell it on eBay. It's good to have choices I suppose. __________________ "A single fact can spoil a good argument."

07-06-2007, 07:49 AM	#3 (permalink)
MooglePorn Actor Join Date: Sep 2002 Location: Philadelphia, PA	It's amazing to me this is being spun negatively... I mean yeah, the 360 is cheaply made and breaks way too easily, but at least MS is standing up and taking responsibility. They're losing a LOT of money to maintain customer satisfaction... that's JUST what I want to see from my corporations.

07-08-2007, 10:53 PM	#8 (permalink)
MJZ Actor Join Date: Nov 2002 Location: England	Microsoft have now extended all UK warranties from the obligatory 12 months to three years. That's nice of them after I paid £60 for the privilege of extending mine to three years when I got it.

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