Electronic Boutique return policy - DVDfile.com forum for DVD, Blu-Ray, and HD-DVD

j.handsome · 10-06-2003, 01:59 AM

anybody know what the return policy is for returning games to Electronic Boutique...?

I bought NHL 2004 a few days ago and it sucks. Can I just return it with the original reciept?

thanx.

ginsu18 · 10-06-2003, 03:22 AM

Quote:

Originally Posted by j.handsome

anybody know what the return policy is for returning games to Electronic Boutique...?

I bought NHL 2004 a few days ago and it sucks. Can I just return it with the original reciept?

thanx.

EB is pretty good about their return policy...
i don't know about now, but a while back i returned parasite eve on the basis that i didn't like the game... they returned the money no problem...

rolisme · 10-06-2003, 03:47 AM

A few years ago i used to buy games if I didn't like them I would burn them

and then return it. I only kept the originals of games I liked. They had no problems in taking them back, no questions asked. Maybe their policy changed since then, I dunno, but it used to be really good.

The best way of knowing, however, is go there and ask

chrisp450 · 10-06-2003, 04:40 AM

They changed their policy. They no longer take back opened games.

Can't really hurt to try though. Whats the worst that happens, they say no? Tell them you got the wrong NHL accidentally. Maybe they will give you ESPN instead? Can't really hurt, though it is unlikely they will exchange it for you.

Engineer_J · 10-06-2003, 01:35 PM

If it is a PC game can you blame them for not taking it back? Everybody would just burn them and take them back.

Sycowulf · 10-06-2003, 05:56 PM

Everyone would just burn it and take it back given they know about either clonecd or finding cracks... but i think the main reason why alot of stores dont deal with returned/used pc games is the serial number issue.

Anyway, if it is a console version, you can try and return it for an exchange, i dont think that they will give you a problem with that

incubus0 · 10-06-2003, 08:38 PM

As long as you have the receipt and the game and packaging are intact it shouldn't be a problem.

They may ask for ID though.

I've returned games there that I just didn't like, and they've only asked for a name or photo ID.

robarnold99 · 10-06-2003, 11:39 PM

friend of mine who works there told me it was a store by store basis. the corporate policy was not to do it, but individual stores still do it.

10-06-2003, 01:59 AM	#1 (permalink)
j.handsome Actor Join Date: Aug 2003 Location: vancouver, b.c.	Electronic Boutique return policy anybody know what the return policy is for returning games to Electronic Boutique...? I bought NHL 2004 a few days ago and it sucks. Can I just return it with the original reciept? thanx. __________________ It's On Like Donkey Kong... One Handsome DVD List

10-06-2003, 03:47 AM	#3 (permalink)
rolisme Actor Join Date: Feb 2002	A few years ago i used to buy games if I didn't like them I would burn them and then return it. I only kept the originals of games I liked. They had no problems in taking them back, no questions asked. Maybe their policy changed since then, I dunno, but it used to be really good. The best way of knowing, however, is go there and ask __________________ If you don't like my opinion, don't ask the question. If you never asked the question, just ignore my post. "A gift consists not in what is done or given, but in the intention of the giver or doer." - Seneca 55 BC-39 AD

10-06-2003, 04:40 AM	#4 (permalink)
chrisp450 Actor Join Date: Feb 2003 Location: Minnetonka, MN	They changed their policy. They no longer take back opened games. Can't really hurt to try though. Whats the worst that happens, they say no? Tell them you got the wrong NHL accidentally. Maybe they will give you ESPN instead? Can't really hurt, though it is unlikely they will exchange it for you. __________________ My DVD List at DVD Aficionado

10-06-2003, 05:56 PM	#6 (permalink)
Sycowulf Actor Join Date: Aug 2002	Everyone would just burn it and take it back given they know about either clonecd or finding cracks... but i think the main reason why alot of stores dont deal with returned/used pc games is the serial number issue. Anyway, if it is a console version, you can try and return it for an exchange, i dont think that they will give you a problem with that __________________ My Game Collection \|\| My DVD Collection

10-06-2003, 11:39 PM	#8 (permalink)
robarnold99 Wants a Body Massage Join Date: Feb 2002	friend of mine who works there told me it was a store by store basis. the corporate policy was not to do it, but individual stores still do it. __________________ I saw three of these dusters a short time ago, they were waiting for a train. Inside the dusters, there were three men. Inside the men, there were three bullets.

10-06-2003, 01:35 PM	#5 (permalink)
Engineer_J The Gordon Gekko of Games Join Date: Feb 2003 Location: Dallas, TX, USA	If it is a PC game can you blame them for not taking it back? Everybody would just burn them and take them back.

10-06-2003, 08:38 PM	#7 (permalink)
incubus0 Banned Join Date: Apr 2003 Location: Massachusetts	As long as you have the receipt and the game and packaging are intact it shouldn't be a problem. They may ask for ID though. I've returned games there that I just didn't like, and they've only asked for a name or photo ID.

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