Audio Dropouts Dolby Confess! - DVDfile.com forum for DVD, Blu-Ray, and HD-DVD

DannyZuko · 06-18-2002, 04:55 PM

This is a news article at WHATHIFI.COM:

Dolby confusion silences the roar

23 May 2002

Home cinema receivers from Denon, Kenwood and Onkyo are unable to produce Dolby Digital 5.1 surround sound when playing the Jurassic Park III and Pearl Harbor DVDs, due to a mute-inducing problem with the machines' Cirrus Logic CS49300 chipsets.

"We're awaiting further news from Denon Japan and Dolby about this flaw, which only affects our AVR-1602/1802 receivers," says Denon's Roger Batchelor, adding "We're keeping a list of users who've experienced the problem so we can contact them with the solution."
Kenwood says the problem affects just one of its receivers, the KRFX-9050D. "Anyone who experiences this flaw should take the unit back to their dealer, who'll fit a replacement chip," says Kenwood UK's Mark Hockey.
A spokesman for Onkyo confirms that the problem is affecting most of its models, specifically the TX-DS595, TX-DS696,TX-DS797, TX-DS898, TX-DS989, RDC-7 and the TX-L5.
He says: "we think the problem's due to a software conflict with these particular discs. It lies within the Dolby parts of the circuits or discs, as where a DTS or PCM track is included it's OK. Onkyo is making sure its next generation of machines won't have this conflict."
A spokeswoman for Dolby Labs says the problem has been traced to "consumer equipment that misinterprets information found on some recently produced DVDs and digital broadcasts."
"Dolby and its partners are currently working with the content industry to disable the new features in these movies and broadcasts that trigger these problems. We're also working with manufacturers of the affected products to identify potential solutions."
If you've encountered this problem, contact Dolby via http://dolby.custhelp. com, or Denon customers can call the firm's helpline on 01234 741200.

Problem is my DENON 3800 has audio dropouts on DIE HARD TRIILOGY and STAR WARS EPISODE 1, so it aint just the amps or films listed!

Goddamn it I spent over £1,000 on that amp and have been screwed to pay out again!!!!!:rar:

Anyone else had any problems??
Zuko

tomdkat · 06-19-2002, 01:03 AM

I've got almost ALL Pioneer equipment and have NOT had ANY problems with dropouts at all......

Peace.....

millerdb · 06-20-2002, 12:21 PM

I have the Denon 3802 (and a Panasonic RP91 DVD player) and have had audio drop-outs on END OF DAYS. By "drop-outs," I mean places where there is a slight break in the sound.

Miggy · 06-21-2002, 07:42 PM

Neither did my first two receivers, which were Pioneer. Nor has the two Sonys I've had since then!

Miggy, the Thief

DannyZuk0 · 06-21-2002, 09:47 PM

I have END OF DAYS, and it plays OK on my TOSHIBA 2107!

This is getting more and more complicated

tomdkat · 06-21-2002, 10:22 PM

Danny, what kind of receiver do you have? Have you had problems with Pearl Harbor or Jurassic Park III?

Peace.....

Flash Ahhh · 06-21-2002, 10:49 PM

I don't play every single disk I got in 5.1, sometimes I just watch stuff in my office or in the bedroom, but both my set ups are with Sony recievers and I've had no drop out problems whatsoever.

I had heard that Denon problem was only with models about 2-3 years ago, I had no idea the current models had any problems.

-Flash

DannyZuk0 · 06-22-2002, 07:19 AM

My amp is a DENON 3800 and yes it is about 3 years old. I have problems with STAR WARS EP 1 (which drops out all over the place), and the DIE HARD TRILOGY (drops out 2-3 times during each movie).

DIE HARD TRILOGY I can live with but STAR WARS is unwatchable!

I have'nt got PEARL HARBOUR (crap film) or JURASSIC PARK but if I have the problem already then I suspect them not to play.

Cheers

06-18-2002, 04:55 PM	#1 (permalink)
DannyZuko Supporting Actor Join Date: Dec 2001 Location: UK	Audio Dropouts Dolby Confess! This is a news article at WHATHIFI.COM: Dolby confusion silences the roar 23 May 2002 Home cinema receivers from Denon, Kenwood and Onkyo are unable to produce Dolby Digital 5.1 surround sound when playing the Jurassic Park III and Pearl Harbor DVDs, due to a mute-inducing problem with the machines' Cirrus Logic CS49300 chipsets. "We're awaiting further news from Denon Japan and Dolby about this flaw, which only affects our AVR-1602/1802 receivers," says Denon's Roger Batchelor, adding "We're keeping a list of users who've experienced the problem so we can contact them with the solution." Kenwood says the problem affects just one of its receivers, the KRFX-9050D. "Anyone who experiences this flaw should take the unit back to their dealer, who'll fit a replacement chip," says Kenwood UK's Mark Hockey. A spokesman for Onkyo confirms that the problem is affecting most of its models, specifically the TX-DS595, TX-DS696,TX-DS797, TX-DS898, TX-DS989, RDC-7 and the TX-L5. He says: "we think the problem's due to a software conflict with these particular discs. It lies within the Dolby parts of the circuits or discs, as where a DTS or PCM track is included it's OK. Onkyo is making sure its next generation of machines won't have this conflict." A spokeswoman for Dolby Labs says the problem has been traced to "consumer equipment that misinterprets information found on some recently produced DVDs and digital broadcasts." "Dolby and its partners are currently working with the content industry to disable the new features in these movies and broadcasts that trigger these problems. We're also working with manufacturers of the affected products to identify potential solutions." If you've encountered this problem, contact Dolby via http://dolby.custhelp. com, or Denon customers can call the firm's helpline on 01234 741200. Problem is my DENON 3800 has audio dropouts on DIE HARD TRIILOGY and STAR WARS EPISODE 1, so it aint just the amps or films listed! Goddamn it I spent over £1,000 on that amp and have been screwed to pay out again!!!!!:rar: Anyone else had any problems?? Zuko

06-19-2002, 01:03 AM	#2 (permalink)
tomdkat Official Forum Warmonger "Dial Tone" Join Date: Sep 2000 Location: Hayward, CA, USA	I've got almost ALL Pioneer equipment and have NOT had ANY problems with dropouts at all...... Peace..... __________________ My DVD Aficionado List "At last we shall reveal ourselves to the Jedi, at last we shall have revenge!"

06-21-2002, 07:42 PM	#4 (permalink)
Miggy The Thief Join Date: Dec 2000 Location: Matthews, NC, USA	Neither did my first two receivers, which were Pioneer. Nor has the two Sonys I've had since then! Miggy, the Thief __________________ "Ah, nothing like a large black man wearing a suit jumping in your van to maintain your cover." - Vic Mackey --------------------------------------------- Miggy's Land O' Wonder

06-21-2002, 09:47 PM	#5 (permalink)
DannyZuk0 Supporting Actor Join Date: Jun 2002	End of Days? I have END OF DAYS, and it plays OK on my TOSHIBA 2107! This is getting more and more complicated

06-21-2002, 10:22 PM	#6 (permalink)
tomdkat Official Forum Warmonger "Dial Tone" Join Date: Sep 2000 Location: Hayward, CA, USA	Danny, what kind of receiver do you have? Have you had problems with Pearl Harbor or Jurassic Park III? Peace..... __________________ My DVD Aficionado List "At last we shall reveal ourselves to the Jedi, at last we shall have revenge!"

06-20-2002, 12:21 PM	#3 (permalink)
millerdb Supporting Actor Join Date: Jun 2002 Location: Storrs, CT	I have the Denon 3802 (and a Panasonic RP91 DVD player) and have had audio drop-outs on END OF DAYS. By "drop-outs," I mean places where there is a slight break in the sound.

06-21-2002, 10:49 PM	#7 (permalink)
Flash Ahhh Moderator Emeritus Well Worth the Double Dip! Join Date: Feb 2001 Location: 8.4 Miles from the newest Hooters Restaurant	I don't play every single disk I got in 5.1, sometimes I just watch stuff in my office or in the bedroom, but both my set ups are with Sony recievers and I've had no drop out problems whatsoever. I had heard that Denon problem was only with models about 2-3 years ago, I had no idea the current models had any problems. -Flash __________________ Flash - Moderator Emeritus - Savior of the Universe Criterion (krî´tir´èæn) Greek [kritËreon], *Noun.* (circa 1622) - Definitiveness. Set standard. Principle, rule or test upon which value or decision can be based. Characterization in which all others are judged.

06-22-2002, 07:19 AM	#8 (permalink)
DannyZuk0 Supporting Actor Join Date: Jun 2002	My amp is a DENON 3800 and yes it is about 3 years old. I have problems with STAR WARS EP 1 (which drops out all over the place), and the DIE HARD TRILOGY (drops out 2-3 times during each movie). DIE HARD TRILOGY I can live with but STAR WARS is unwatchable! I have'nt got PEARL HARBOUR (crap film) or JURASSIC PARK but if I have the problem already then I suspect them not to play. Cheers

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