Tomb Raider 2 is unplayable - DVDfile.com forum for DVD, Blu-Ray, and HD-DVD

bendermac · 11-22-2003, 12:24 PM

i got today my tomb raider 2 dvd and it's unplayable because there is a very ugly spot on the disc. this spot can't be removed without damaging the disc itself. i've heard from user people that they have the same problem so it comes to a factory problem.
imade a pic from my disc so you can see the spot. it's on the upper left side of the dvd.

does anybody else have this problem here?

Dirty · 11-22-2003, 01:34 PM

I dont have the DVD but if I was in your shoes I would return that disc and get my money back.

petro76 · 11-22-2003, 02:12 PM

I run a video store and received a notice that there was a "small" number of widescreen DVD's that are defective. My store personally received 8 damaged disks. If you contact the store you received it from they should be able to give you a 1-800 number that was set up for this problem and they will be able to ship you a new disk. I received my replacements 2 days after placing the call. Hope this helps!

bendermac · 11-22-2003, 07:13 PM

anyone has a email to contact paramount? it's kinda hard to contact them about any problems with their dvds when you life in germany

thanks

mighty mint · 11-23-2003, 05:30 AM

OR...open it there in the store right at the counter just after you purchased it....most stores don't care they just think that you are crazy...but if you open it in front of them and they can see the spot, most will just tell you to get another disc off of the shelf and it's no big "Call so and so to get such and such pain in the a$$ big deal."

tomdkat · 11-24-2003, 06:51 PM

Wow... that sucks... Thanks for posting the info!

Peace...

dB140 · 11-26-2003, 04:05 PM

i got the exact same mark on my copy. i bought mine when it came out and just sat down to watch it last night and couldn't. i can't even find the receipt.

11-22-2003, 12:24 PM	#1 (permalink)
bendermac Actor Join Date: Feb 2003 Location: Berlin / Germany	Tomb Raider 2 is unplayable i got today my tomb raider 2 dvd and it's unplayable because there is a very ugly spot on the disc. this spot can't be removed without damaging the disc itself. i've heard from user people that they have the same problem so it comes to a factory problem. imade a pic from my disc so you can see the spot. it's on the upper left side of the dvd. does anybody else have this problem here? __________________ my US DVD Collection

11-22-2003, 07:13 PM	#4 (permalink)
bendermac Actor Join Date: Feb 2003 Location: Berlin / Germany	anyone has a email to contact paramount? it's kinda hard to contact them about any problems with their dvds when you life in germany thanks __________________ my US DVD Collection

11-23-2003, 05:30 AM	#5 (permalink)
mighty mint The Freshmaker! Join Date: Apr 2002 Location: In the Land of the Ice and Snow, eh!	OR...open it there in the store right at the counter just after you purchased it....most stores don't care they just think that you are crazy...but if you open it in front of them and they can see the spot, most will just tell you to get another disc off of the shelf and it's no big "Call so and so to get such and such pain in the a$$ big deal." __________________ MM wishes he had a new tv to go with his new BD player. IMAX ~ another great Canadian invention!

11-24-2003, 06:51 PM	#6 (permalink)
tomdkat Official Forum Warmonger "Dial Tone" Join Date: Sep 2000 Location: Hayward, CA, USA	Wow... that sucks... Thanks for posting the info! Peace... __________________ My DVD Aficionado List "At last we shall reveal ourselves to the Jedi, at last we shall have revenge!"

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11-22-2003, 01:34 PM	#2 (permalink)
Dirty Actor Join Date: Jun 2003 Location: Miami, FL	I dont have the DVD but if I was in your shoes I would return that disc and get my money back.

11-22-2003, 02:12 PM	#3 (permalink)
petro76 Supporting Actor Join Date: Nov 2003	I run a video store and received a notice that there was a "small" number of widescreen DVD's that are defective. My store personally received 8 damaged disks. If you contact the store you received it from they should be able to give you a 1-800 number that was set up for this problem and they will be able to ship you a new disk. I received my replacements 2 days after placing the call. Hope this helps!

11-26-2003, 04:05 PM	#7 (permalink)
dB140 Supporting Actor Join Date: Jan 2003	i got the exact same mark on my copy. i bought mine when it came out and just sat down to watch it last night and couldn't. i can't even find the receipt.