The Island audio screw up, canada only

jbat31 · 12-15-2005, 01:42 PM

If you bought or will buy the Island and live in Canada, don't. It only has the french track in 5.1. The english is in 2.0 only. I dont live in Canada but saw this on the bits so I pass it along to you

Fluxus · 12-15-2005, 01:53 PM

I saw this too...I haven't had a chance to pop the disc in my player yet. This isn't a good month for us DVD buying Canadians. Fantastic 4 was fuct, no DTS on Sin City and now this. This sucks and there is no exscuse for it.

**SilentBob** · 12-15-2005, 06:03 PM

What is wrong with the Fantastic 4 DVD? (not like i'm going to buy it or anything) I did buy the Sin City dvd even though i knew about the missing DTS (sent a letter to Alliance Atlantis) and i heard about The Island being screwed up in the audio department. Looks like a dvd i will have to wait on getting during the next DDD.com sale.

Its sad because the Eglisg 5.1 track is listed and well many letters should be sent off to Universal about this.

jbat31 · 12-15-2005, 07:38 PM

Why did you move this? This is no glitch, this is a complete screw up.

tomdkat · 12-15-2005, 08:34 PM

Quote:

Originally Posted by jbat31

This is no glitch, this is a complete screw up.

Peace...

Fluxus · 12-16-2005, 01:52 PM

Apparently, the FF4 DVD is missing scenes on the Canadian release. Sounds like they used an alternate version of the film that was shown over seas. Who did you send your e-mail to at AA regarding Sin City? I'd like to send one regarding the lack of DTS and the French title card at the beginning of each segment on the recut version of Sin City.

dugpa · 12-17-2005, 12:17 AM

Quote:

Originally Posted by Fluxus

I saw this too...I haven't had a chance to pop the disc in my player yet. This isn't a good month for us DVD buying Canadians. Fantastic 4 was fuct, no DTS on Sin City and now this. This sucks and there is no exscuse for it.

There is an excuse for no DTS on Sin City, as I explained in another thread. There's not enough room for both the DTS and French audio tracks. Since they more or less have to include a French track for Canada, DTS had to go. So you can thank your French speaking countrymen for the lack of a DTS track on the Canadian version.

MrE26 · 12-17-2005, 02:31 PM

Fucking hell. I just got both Sin City & The Island this morning, both Canadian R1 versions. Losing DTS on Sin City is bad enough, but to drop the English 5.1 track in favour of a Foreign language dub is a colossal fuck up. Why not have French 2.0 & keep the language the film was fucking made in as the 5.1 track?! I'm starting to think South Park was right...

Fluxus · 12-19-2005, 06:46 PM

I know about the reason for the lack of DTS on Sin City (It suxs but I can live with it as I have the other release of this flick). I was refering to the fact that there is no excuse for The Island screw up.

tomdkat · 12-19-2005, 06:59 PM

I guess someone figured French would be the preferred language for the Canadian release.

This does suck for you guys....

Peace...

Iguana Man · 12-19-2005, 09:05 PM

Wait a minute, you Canadians speak French?!?! How is that possible since your an ocean away from France?

We are right below you dudes, hasn't English made it's way north yet like Mexicos Spanish has in America?

Indyphantom · 12-21-2005, 02:43 PM

I've said it before, "The Island" was my favorite film of the summer and one of the best of the year. Oddly, there was an audio problem at the theatre I saw it in and the digital sound kicked out about midway through. I was really eager to hear it on my own system (and hoping for DTS) and then I read this the day it was released. I haven't bought it, and since I'm going to the states in February I'll probably just hold out for that release.

And yes, I was miffed about "Sin City" because the FIRST CANADIAN RELEASE INCLUDED A DTS TRACK AND I HELD OFF ON IT!!!!!

tomdkat · 12-21-2005, 07:04 PM

Quote:

Originally Posted by Indyphantom

I've said it before, "The Island" was my favorite film of the summer and one of the best of the year. Oddly, there was an audio problem at the theatre I saw it in and the digital sound kicked out about midway through. I was really eager to hear it on my own system (and hoping for DTS) and then I read this the day it was released. I haven't bought it, and since I'm going to the states in February I'll probably just hold out for that release.

Can't you rent it, at least? See if you want to own the DVD at all?

Peace...

Fluxus · 12-22-2005, 05:56 PM

I sent an e-mail to universalcanadahomevideo@nbcuni.com and got this response today:

Thank you very much for your email.

We are aware of the current issue with "The Island" DVD, and are offering replacements.

If you wish to receive a replacement please provide your full name and mailing address and a prepaid envelope will be sent to you ASAP. Please use this prepaid envelope to return only the disc (not packaging).

Replacement discs are scheduled to be available in late February/March 2006, at which time we will be send you your replacement copy however, if discs are available sooner we will be sure to advise you.

We appreciate your patronage and hope that you will continue to enjoy this and other Universal releases.

Kindest regards,

Customer Service
Universal Studios/Alliance Atlantis Video

tomdkat · 12-22-2005, 06:14 PM

All together now...
Fluxus Rocks!

Peace...

mighty mint · 02-08-2006, 10:52 PM

Any more word on when these replacement discs are going to be released? I am holding off buying a previously viewed copy untiil I know the tracks have been fixed...the longer I wait the cheaper the disc becomes. I got the universal envelope on my shelf just waiting to be filled and mailed!

Fluxus · 02-09-2006, 09:56 PM

I got the mailer from Universal about two weeks ago and fired it off a day or two later. This e-mail was sent to me about a week ago...

Good Day,

This e-mail is being sent as a confirmation that we have received your defective copy of "The Island", and we will be sending a replacement copy of "The Island" once they become available.

Please remember, replacement discs are scheduled to be available in late February/March 2006. If discs are available sooner we will be sure to advise you.

Thank you for your patience.

Sincerely,

Customer Service,

Universal Studios, Home Video Dept.

mighty mint · 02-10-2006, 08:32 PM

Thanks Fluxus,
As usual you have been most helpful!

Fluxus · 03-10-2006, 08:32 PM

I got an e-mail yesterday from universal saying my replacement DVD for The Island has been shipped to me.

Thought you all would want to know...

mighty mint · 03-10-2006, 09:34 PM

I sent my faulty disc in on Monday and they still haven't recieved it yet

...Hopefully I will be getting an email soon...make sure you do a report for us on how it sounds okay Fluxus...if you would be so kind

Fluxus · 03-15-2006, 03:57 PM

I got my new DVD in last night and gave it a spin. I liked the flick. The 5.1 was very nice...good bass and the surrounds were very active with both music and SFX.

Just in case you are wondering they sent mine in a thin CD jewel case so it would be protected.

Enjoy yours when you get it.

Fluxus

mighty mint · 03-21-2006, 04:06 AM

They say mine is on the way... WOOHOOO!

mighty mint · 03-24-2006, 09:13 PM

While not perfect this is a dynamic mix! Surrounds are very active with great seperation and fantastic dynamics - your sub will love it! The not perfect part could be just my ears but in the mix (could be just the master) the center channel could have had a bit more clarity in some spots but on the whole the volume is well matched with the surrounds. There is no doubt that the sound on the movie really adds to the intensity of the action scenes.

Too bad it didn't get the DTS treatment - oh well, I'll wait for the HD to come out

12-15-2005, 01:42 PM	#1 (permalink)
jbat31 Actor Join Date: Sep 2001 Location: Trenton, Ohio 45067	The Island audio screw up, canada only If you bought or will buy the Island and live in Canada, don't. It only has the french track in 5.1. The english is in 2.0 only. I dont live in Canada but saw this on the bits so I pass it along to you

12-15-2005, 06:03 PM	#3 (permalink)
SilentBob Silent Director/Silent Moderator Join Date: Feb 2002 Location: Burlington, Ontario	What is wrong with the Fantastic 4 DVD? (not like i'm going to buy it or anything) I did buy the Sin City dvd even though i knew about the missing DTS (sent a letter to Alliance Atlantis) and i heard about The Island being screwed up in the audio department. Looks like a dvd i will have to wait on getting during the next DDD.com sale. Its sad because the Eglisg 5.1 track is listed and well many letters should be sent off to Universal about this. __________________ SilentBob's DVD's Supporting both HD-DVD and Blu-ray XBOX LIVE: luvthempocket8s PS3 ONLINE: pokerlover

12-17-2005, 02:31 PM	#8 (permalink)
MrE26 Actor Join Date: Apr 2003 Location: Newcastle, England.	Fucking hell. I just got both Sin City & The Island this morning, both Canadian R1 versions. Losing DTS on Sin City is bad enough, but to drop the English 5.1 track in favour of a Foreign language dub is a colossal fuck up. Why not have French 2.0 & keep the language the film was fucking made in as the 5.1 track?! I'm starting to think South Park was right... __________________ My videogames My DVDs Xbox Live Gamertag - MrE26 Last edited by MrE26 : 12-17-2005 at 03:11 PM.

12-19-2005, 06:59 PM	#10 (permalink)
tomdkat Official Forum Warmonger "Dial Tone" Join Date: Sep 2000 Location: Hayward, CA, USA	I guess someone figured French would be the preferred language for the Canadian release. This does suck for you guys.... Peace... __________________ My DVD Aficionado List "At last we shall reveal ourselves to the Jedi, at last we shall have revenge!"

12-19-2005, 09:05 PM	#11 (permalink)
Iguana Man Ex-BadHumor Man Join Date: May 2002 Location: New Jersey, USA	Wait a minute, you Canadians speak French?!?! How is that possible since your an ocean away from France? We are right below you dudes, hasn't English made it's way north yet like Mexicos Spanish has in America? __________________ Get outside and have fun! Nacho Website Focus

12-15-2005, 01:53 PM	#2 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I saw this too...I haven't had a chance to pop the disc in my player yet. This isn't a good month for us DVD buying Canadians. Fantastic 4 was fuct, no DTS on Sin City and now this. This sucks and there is no exscuse for it.

12-15-2005, 07:38 PM	#4 (permalink)
jbat31 Actor Join Date: Sep 2001 Location: Trenton, Ohio 45067	Why did you move this? This is no glitch, this is a complete screw up.

12-16-2005, 01:52 PM	#6 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	Apparently, the FF4 DVD is missing scenes on the Canadian release. Sounds like they used an alternate version of the film that was shown over seas. Who did you send your e-mail to at AA regarding Sin City? I'd like to send one regarding the lack of DTS and the French title card at the beginning of each segment on the recut version of Sin City.

12-19-2005, 06:46 PM	#9 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I know about the reason for the lack of DTS on Sin City (It suxs but I can live with it as I have the other release of this flick). I was refering to the fact that there is no excuse for The Island screw up.

12-21-2005, 02:43 PM	#12 (permalink)
Indyphantom Forum Lothario Join Date: Oct 2001 Location: the black lodge...	I've said it before, "The Island" was my favorite film of the summer and one of the best of the year. Oddly, there was an audio problem at the theatre I saw it in and the digital sound kicked out about midway through. I was really eager to hear it on my own system (and hoping for DTS) and then I read this the day it was released. I haven't bought it, and since I'm going to the states in February I'll probably just hold out for that release. And yes, I was miffed about "Sin City" because the FIRST CANADIAN RELEASE INCLUDED A DTS TRACK AND I HELD OFF ON IT!!!!! __________________ My DVD List at DVD Aficionado

12-22-2005, 05:56 PM	#14 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I sent an e-mail to universalcanadahomevideo@nbcuni.com and got this response today: Thank you very much for your email. We are aware of the current issue with "The Island" DVD, and are offering replacements. If you wish to receive a replacement please provide your full name and mailing address and a prepaid envelope will be sent to you ASAP. Please use this prepaid envelope to return only the disc (not packaging). Replacement discs are scheduled to be available in late February/March 2006, at which time we will be send you your replacement copy however, if discs are available sooner we will be sure to advise you. We appreciate your patronage and hope that you will continue to enjoy this and other Universal releases. Kindest regards, Customer Service Universal Studios/Alliance Atlantis Video

12-22-2005, 06:14 PM	#15 (permalink)
tomdkat Official Forum Warmonger "Dial Tone" Join Date: Sep 2000 Location: Hayward, CA, USA	All together now... Fluxus Rocks! Peace... __________________ My DVD Aficionado List "At last we shall reveal ourselves to the Jedi, at last we shall have revenge!"

02-08-2006, 10:52 PM	#16 (permalink)
mighty mint The Freshmaker! Join Date: Apr 2002 Location: In the Land of the Ice and Snow, eh!	Any more word on when these replacement discs are going to be released? I am holding off buying a previously viewed copy untiil I know the tracks have been fixed...the longer I wait the cheaper the disc becomes. I got the universal envelope on my shelf just waiting to be filled and mailed! __________________ MM wishes he had a new tv to go with his new BD player. IMAX ~ another great Canadian invention!

02-09-2006, 09:56 PM	#17 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I got the mailer from Universal about two weeks ago and fired it off a day or two later. This e-mail was sent to me about a week ago... Good Day, This e-mail is being sent as a confirmation that we have received your defective copy of "The Island", and we will be sending a replacement copy of "The Island" once they become available. Please remember, replacement discs are scheduled to be available in late February/March 2006. If discs are available sooner we will be sure to advise you. Thank you for your patience. Sincerely, Customer Service, Universal Studios, Home Video Dept.

02-10-2006, 08:32 PM	#18 (permalink)
mighty mint The Freshmaker! Join Date: Apr 2002 Location: In the Land of the Ice and Snow, eh!	Thanks Fluxus, As usual you have been most helpful! __________________ MM wishes he had a new tv to go with his new BD player. IMAX ~ another great Canadian invention!

03-10-2006, 08:32 PM	#19 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I got an e-mail yesterday from universal saying my replacement DVD for The Island has been shipped to me. Thought you all would want to know...

03-10-2006, 09:34 PM	#20 (permalink)
mighty mint The Freshmaker! Join Date: Apr 2002 Location: In the Land of the Ice and Snow, eh!	I sent my faulty disc in on Monday and they still haven't recieved it yet ...Hopefully I will be getting an email soon...make sure you do a report for us on how it sounds okay Fluxus...if you would be so kind __________________ MM wishes he had a new tv to go with his new BD player. IMAX ~ another great Canadian invention!

03-15-2006, 03:57 PM	#21 (permalink)
Fluxus Actor Join Date: Feb 2002 Location: Kingston, Canada	I got my new DVD in last night and gave it a spin. I liked the flick. The 5.1 was very nice...good bass and the surrounds were very active with both music and SFX. Just in case you are wondering they sent mine in a thin CD jewel case so it would be protected. Enjoy yours when you get it. Fluxus

03-21-2006, 04:06 AM	#22 (permalink)
mighty mint The Freshmaker! Join Date: Apr 2002 Location: In the Land of the Ice and Snow, eh!	They say mine is on the way... WOOHOOO! __________________ MM wishes he had a new tv to go with his new BD player. IMAX ~ another great Canadian invention!

03-24-2006, 09:13 PM	#23 (permalink)
mighty mint The Freshmaker! Join Date: Apr 2002 Location: In the Land of the Ice and Snow, eh!	Well worth the wait! While not perfect this is a dynamic mix! Surrounds are very active with great seperation and fantastic dynamics - your sub will love it! The not perfect part could be just my ears but in the mix (could be just the master) the center channel could have had a bit more clarity in some spots but on the whole the volume is well matched with the surrounds. There is no doubt that the sound on the movie really adds to the intensity of the action scenes. Too bad it didn't get the DTS treatment - oh well, I'll wait for the HD to come out __________________ MM wishes he had a new tv to go with his new BD player. IMAX ~ another great Canadian invention!

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