DVDExpress and E-mail! - DVDfile.com forum for DVD, Blu-Ray, and HD-DVD

03-06-2000, 11:18 PM

I've been trying to reach them via mail the last few days, but the mails won't go through. I've tried both (for example) dvdguarantee@express.com and dvdguarantee@dvdexpress.com, but none of them seem to be working. Is the problem in my end, or have any one of you experienced this???

Blade · 03-07-2000, 12:10 PM

If I can reach a company via 800 number I try to avoid email.

Quote:

Customer Service Department, open Monday-Friday 7:00 a.m. - 9:00 p.m. and on weekends from 8:00 a.m. - 6:00 p.m. PST. Call (888) DVD-9700 from within the U.S. (International callers, please dial (323) 465-1271)

Haven't tried emailing DVDExpress in awhile though.

------------------
-David

Wesly Moore · 03-07-2000, 11:24 PM

Looks like the new address for questions regarding DVD Express orders is orders@express.com.

I have used e-mail to contact DVD Express in the past and have always been impressed by the quick response--usually within 3 to 4 hours.

------------------
Wesly Moore
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weslymoore@aol.com

03-06-2000, 11:18 PM	#1 (permalink)
lassie	DVDExpress and E-mail! I've been trying to reach them via mail the last few days, but the mails won't go through. I've tried both (for example) dvdguarantee@express.com and dvdguarantee@dvdexpress.com, but none of them seem to be working. Is the problem in my end, or have any one of you experienced this???

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03-07-2000, 11:24 PM	#3 (permalink)
Wesly Moore Actor Join Date: Jun 2000 Location: Los Angeles, CA	Looks like the new address for questions regarding DVD Express orders is orders@express.com. I have used e-mail to contact DVD Express in the past and have always been impressed by the quick response--usually within 3 to 4 hours. ------------------ Wesly Moore ------------------ weslymoore@aol.com