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Old 12-28-2002, 02:15 AM   #1 (permalink)
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Sony receiver audio cutting out

My brother appears to be having some problems with his Sony receiver(1 1/2 year old HTiB). Starting a couple of days ago, the receiver would periodically shut off then immediately power back on during DVD playback. He is using a Toshiba SD-3800 DVD player. Does anyone know what could be the problem and is there a solution?

Any help would be greatly appreciated.
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Old 12-29-2002, 08:49 PM   #2 (permalink)
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Does it only do this when playing DVDs or does it do it when listening to a CD player or the FM receiver etc.

If the latter I'd suspect the power supply or power switch in the receiver is going bad. I stopped buying Sony more than 5 years ago because they always seem to have power supply problems.
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Old 12-29-2002, 09:11 PM   #3 (permalink)
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Jdubya300,

(You sure someone just doesn't keep on sitting on the remote? )

In this case I really don't think it's the power supply. In my experience a power supply works fun until failure, and once it fails, it's dead for good. I've never had/seen/heard of a switching on and off dying power supply.

Before I suspected the power supply I would check all the cords.

Sounds as if something isn't pugged in all the way or the prongs might not be bent properly get get a good snug fit.

Recheck all the cords, make sure they are pushed in all the way and snug. Also check to make sure a piece of furniture or something isn't putting tension on the cord so it causes it to pull the plug and interrupt the power flow when someone sits down or opens a cabinet door, etc.

Next check how everything is plugged in. Do you have one plug overloaded? That might be causing too much current draw and an electronic item might have an overheat shut-off feature. Make sure all your cords loads are balanced and distributed evenly amongst plugs and power strips.

Lastly, has somemthing been placed on top of the DVD player or is it in a place where it is not properly ventilated? If so, just re-arranging the components so they get better airflow can remedy some overheating problems.

So check all that out and let us kno how it goes.

-Flash
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Old 12-30-2002, 07:01 PM   #4 (permalink)
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Is he turning the volume up LOUD when these power offs occur? That might be the receiver "protecting" itself from a blowout if it's "pushing" too much power, or trying to at least.

There might be a fuse or something that's bad. Can he take it in for service?

Peace....
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Old 12-30-2002, 07:46 PM   #5 (permalink)
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No, he is listening at moderate levels. From what I have seen, it appears to happen only when the mini-refrigerator's compressor kicks on. (he has placed a 4.3 cu. ft. fridge in a closet that is on the same circuit).
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Old 12-31-2002, 06:22 PM   #6 (permalink)
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He's having brown-outs caused by the refrigerator on the same circuit.

Either plug them into different circuits or get a good UPS, or line conditioner and plug the DVD, monitor and receiver into it.

A surge suppressor alone will probably not solve the problem but would protect the gear from the power spikes when the compressor cycles off. A UPS or line conditioner will have surge suppression included.

Last edited by NotaNumber : 12-31-2002 at 07:21 PM.
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Old 12-31-2002, 09:28 PM   #7 (permalink)
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Quote:
Originally posted by Flash Ahhh
Next check how everything is plugged in. Do you have one plug overloaded? That might be causing too much current draw and an electronic item might have an overheat shut-off feature. Make sure all your cords loads are balanced and distributed evenly amongst plugs and power strips.
Jdubya300,

OK, so that's the issue. Move that mini-fridge. That one circuit is getting over loaded.

-Flash
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Old 01-01-2003, 12:47 PM   #8 (permalink)
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Thanks for all help. Fortunately, there is a different circuit that runs to an unused part of the second floor.
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