Panasonic DVD-S35 Problems

[mlemmond]

I'm having a problem with my Panasonic DVD-S35 player. When I put a new disc in I get a H02 on the digital display then it says no DISC. I've tried a couple of discs and all of the basic trys like turning it off and on, unplugging it for a few minutes etc.

Any body else have this dvd player or this problem. I can't find my manual to look up this error.

[RedBaronF2001]

Originally Posted by mlemmond

I'm having a problem with my Panasonic DVD-S35 player. When I put a new disc in I get a H02 on the digital display then it says no DISC. I've tried a couple of discs and all of the basic trys like turning it off and on, unplugging it for a few minutes etc.

Any body else have this dvd player or this problem. I can't find my manual to look up this error.

The dreaded H02 error. Hop on over to AVS Forum and do a search. There are many useful threads over there.

Worst case, you will have to send it in for repair or replace it. Hopefully you can fix it yourself.

[SilentBob]

Originally Posted by mlemmond

I'm having a problem with my Panasonic DVD-S35 player. When I put a new disc in I get a H02 on the digital display then it says no DISC. I've tried a couple of discs and all of the basic trys like turning it off and on, unplugging it for a few minutes etc.

Any body else have this dvd player or this problem. I can't find my manual to look up this error.

As soon as i saw the DVD -S35 i felt sorry for you and knew what the problem would be. My theater has been using the same Panasonic player for our Digital Pre-show that play before the feature. Over the past year we have gone through 4 Panasonic DVD-S35 players and all going with HO2 showing on the player display screen. The only reason why we used the Panasonic is because we had a infrared remote that would turn the player on and off for us between 45 minute show breaks and stuff. But we eventually went to a Toshiba player (about 3 weeks ago) We have another Toshiba player for our lobby DVD and runs all day long and have yet to have a problem with it.

I believe the player just over heats itself and destroys what ever is inside the machine. I always thought it stood for the player being to hot and needed ventalation. So i guess if its under warrenty you could get it repaired. If you can return it and get a different player instead i would highly suggest doing so, because even after a fix i wouldn't expect it too last more then a few months before another repair.

[mlemmond]

Thanks for the info everyone. I called Circuit City's national number because I thought I purchased the extended warranty (because of my watching habits I'm pretty hard on a dvd player) I did but I can't find the warranty info does anyone know what it might be?

[SilentBob]

Well i checked the AVS Forum for a solution. Supposibly you could possibly get a temporary fix by pressing at the same time Pause, Skip Back and Open buttons on the dvd player. Tried it on 3 players and nothing seemed to work. The little display screen did say INITI on it. So i guess it was trying to fix itself but no luck.


As for the warrenty. I think the standard warrently is 1 year and i think the extended is somethine like 3-5 years (well at least on my player) The store you bought the dvd player and extended warrently from could have something on file/record in their computers. So try giving that a shot i guess

[mlemmond]

Well I took the thing back to Circuit City and since i bought the extended warranty the sent it off to be fixed cost free. I did find a fix on the avs forum for my old Toshiba and managed to get it up and running for the time being.

Thanks everyone.

[bbobbman]

I see there has been a lot of talk about this model having problems
after a varying degree of time. I believe I have found the answer with
regard to the HO2 / HO5 error messages occurring.

This problem is the one in which it seems the motor will not turn the
disk at initial startup and when a disk is loaded. It appears to be a
motor problem but it isn't and is I think due to a misalignment of the
large front white plastic cog.

I had my unit only about a year before this problem started to occur.
I was determined not just to throw the unit out prematurely and
decided to investigate cautiously. I removed the DVD drive section
from the unit and had a good look at the way the mechanism worked. The
fix I found was simply to realign the main white cog with the rest of
the cogs in the unit, back into the correct position.

1/ Remove the top plastic assembly (easier than it looks) that holds
the drive tray in place (slightly move the lock tab plastics on either
side to release).

2/ Remove the drive tray to expose the whole laser assembly and motor
platform.

3/ Remove the White cog (to be adjusted) at the front of the drive
assembly (use a small screwdriver gently to release the center locking
tabs on either side of the shaft.

4/ Move the tray assembly bask and forward by rotating one of the
smaller cogs until you get an idea of how the whole assembly works -
use common sense. Clean the motor unit and surrounding assembly items
with a suitable mechanism cleaning spray.

5/ Rotate the smaller cog With the assembly moved towards the correct
disk loaded position. Replace the removed large white cog and line up the flat locking block on the disk tray (underneath) with the blank (missing) cog position (holes line up in cog and base assembly), reassemble the top plastic
tray holder and upper rotational center guide plastic bearing.

6/ Reassemble the DVD Drive assembly with the electronics, power up
and hey presto, the unit is now functional. I believe that this
problem occurred because of perhaps manually pushing in the front DVD
drive tray rather than electrically loading a DVD. The main drive tray
cog appears to have gotten misaligned and then causes the unit to
click (make noises) and have difficulty spinning the disk up to speed,
causing the H02 and HO5 error messages.

7/ This worked for me and I now have a fully functional and reliable
unit.

Patrick McHale