Broken X-Men 1.5 case. - DVDfile.com forum for DVD, Blu-Ray, and HD-DVD

IKEA_boy · 02-12-2003, 04:41 PM

I bought this today and the hub that holds disc 2 is busted. The disc is fine but the case is bad. Do you think I'll have any luck getting FOX to replace it? I don't really want to take it back because it's a long drive to where I bought it and I'm going to use the ticket Friday.

(I think someone here had a similar experience with ET and Universal replaced his case.)

QuiGonJosh · 02-12-2003, 04:57 PM

If you dont want to take it back to the place that you got it, then take it back to WalMart and exchange it, they dont require receipts.

Hollow Man · 02-12-2003, 05:05 PM

I'd take it back to a store. Best Buy might exchange it as well - they did that for a CD for me a few weeks ago. I didn't have a receipt, and they didn't have another copy of the CD, so they gave me store credit.

-HM

bembol · 02-12-2003, 06:52 PM

Just tell them it's defective, they either don't know or care. I don't know how many DVDs I've exchange but it works.

JakeLipson · 02-12-2003, 06:52 PM

Quote:

Originally posted by IKEA_boy
and I'm going to use the ticket Friday.

As it happens, one year ago today I got Peter Pan SE, which came with a free ticket to see Return to Never Land, and the disc was defective; it played halfway through Disney's castle logo, stopped, and went immidately to scene 2, skipping the opening credits and "The Second Star to the Right." I had Dad take it back, insert and all, but we kept the free ticket and Target never noticed. Dad went in, said the disc was defective, and got an exchange just like that. So if you exchange it -- and I strongly suggest you do -- I'd just keep the ticket. Nobody would really notice, and then you'd end up with two tickets (the one in the bad case and the one coming with the replacement you get.) Then you could use one for DD and one for X2. Not bad, don't you think?

Brodie · 02-12-2003, 07:47 PM

I bought my copy on Thursday (Blockbuster broke street date). Got home, opened the DVD and my Chapter list was ripped and creased. I, like many here I'm sure, like to keep the original packaging and inserts in their best condition. Has something like this happened to anyone else? Does anyone know if I could get Fox to replace it?

JakeLipson · 02-12-2003, 07:53 PM

Dunno, but you might have a shot getting Blockbuster to switch it for you if you beg. Then again, the Average Joe you go in and explain it to might think you're a bit nuts, but..it would be worth it, I think. Luckily, I got a good disc.

michaelallroy · 02-12-2003, 09:32 PM

i don't think any of the electronic superstores would give you a hard time about replacement...near as i can make out they sell the "big" new release dvds and cds as loss leaders.

Donkey · 02-13-2003, 02:36 AM

Dude, return it. I mean you can get a new case and another free ticket to use when "X2" comes out. I mean keep everything in there expect the free ticket, use that one on "DareDevil" and then use the other for "X2". You'll get to see two for free! That's what I would do...

IKEA_boy · 02-13-2003, 04:49 AM

Quote:

Originally posted by Donkey
Dude, return it. I mean you can get a new case and another free ticket to use when "X2" comes out. I mean keep everything in there expect the free ticket, use that one on "DareDevil" and then use the other for "X2". You'll get to see two for free! That's what I would do...

Or, keep the ticket, exchange the DVD at Target tomorrow, use both tickets Friday on Daredevil.

(The good thing about that is I'm only paying $16 for two tickets plus a DVD when a movie... with girlfriend by my side -- man's best friend ...will run me $19.50 for two tickets around here.)

Makin' out like a bandit! Plus, my Dad gave me a gift card to a really nice restaurant. I'm saving like $40 this Valentine's Day!

Monterey Jack · 02-13-2003, 04:59 AM

This is why I always shake a case before I buy it. If I hear anything rattling around inside, I put it back and get another copy. Ever since my copy of Traffic (the Criterion version) had a broken hub for the second disc, I've been fanatical about this.

IKEA_boy · 02-13-2003, 05:06 AM

I actually did shake it. I was checking to see if there was some sort of insert/ticket in there because I heard of a few people not getting theirs.
The disc wasn't loose until I opened it though.

tqpix · 02-13-2003, 05:34 AM

My keepcase for Being John Malkovich had a broken hub, but I kept it; isn't the disc itself more important than the hub?

Quote:

Originally posted by Monterey Jack
This is why I always shake a case before I buy it. If I hear anything rattling around inside, I put it back and get another copy. Ever since my copy of Traffic (the Criterion version) had a broken hub for the second disc, I've been fanatical about this.

I shake every case before I buy, but that sound inside doesn't necessarity mean a loose disc, or a broken hub. For example, when my House on Haunted Hill (remake) disc came in the mail, there was something moving inside the case, so, fearing that it might be a loose disc, I opened it; it turned out that the thing moving inside was a mini-catalogue that featured other discs in the Warner Bros. DVD collection.

jjunker · 02-13-2003, 05:46 AM

Quote:

Originally posted by QuiGonJosh
If you dont want to take it back to the place that you got it, then take it back to WalMart and exchange it, they dont require receipts.

Just an FYI on returns at Wal-Mart...

They'll let you do it 3 times without a receipt, but no more. You can tell if they are keeping track of your returns if they ask for your driver's license.

And Target will only let you exchange for something in the same department - this isn't usually a problem for me, but my wife will want to return an unopened DVD we won from a radio station and go buy pants!

J.

sub780lime · 02-13-2003, 09:24 PM

i am sure you could easily keep the ticket, since the dvd is open, there are no longer stickers that say Free Movie Ticket inside, so keep the ticket, take the DVD back to a store, get a new one, and than use that new ticket on Xmen 2

Hollow Man · 02-13-2003, 09:49 PM

The paper that's stuck to the back of the box says there's a free ticket inside.

-HM

IKEA_boy · 02-13-2003, 10:00 PM

I exchanged it. Now I have two tickets.

She didn't even look at what was wrong with the case. Just wrote 'broken hub' like I told her.

JakeLipson · 02-13-2003, 10:10 PM

Good for you!

Now use one ticket for DD and one for X2 and you'll get to see both free.

IKEA_boy · 02-13-2003, 10:14 PM

I'm just going to use them both tomorrow night.

SephirothClone · 02-13-2003, 11:43 PM

You guys got it good! I bought it on Tuesday, didnt get to watch it. Then when I came home my DVD was on the floor ripped up and shredded! I mean the discs where fine but I said fuck it. So i'm going to buy a new copy today. Sucks that I have to waste more money.

I was sooo pissed.

Naminator · 02-13-2003, 11:54 PM

Quote:

Originally posted by SephirothClone
You guys got it good! I bought it on Tuesday, didnt get to watch it. Then when I came home my DVD was on the floor ripped up and shredded! I mean the discs where fine but I said fuck it. So i'm going to buy a new copy today. Sucks that I have to waste more money.

I was sooo pissed.

How did it get all messed up like that??

There's something weird with the packaging, though... when you put the insert into the keepcase thing, the insert front is actually backwards. You know, the text that says "The Future Is Here"? That is, if you want to have the black rim on the outside. Was my dvd produced backwards, or are all of them like this?

IKEA_boy · 02-14-2003, 12:12 AM

Mine was wierd too. When you open it up (left to right) you see the second disc, then the 'pocket flap' and finally the first disc.

I personally don't like it. But the cover art isn't as bad as initially expected. It certainly sticks out on my shelf (almost as much as Mr Pink.)

Donkey · 02-14-2003, 02:00 AM

Quote:

Originally posted by IKEA_boy
Or, keep the ticket, exchange the DVD at Target tomorrow, use both tickets Friday on Daredevil. (The good thing about that is I'm only paying $16 for two tickets plus a DVD when a movie... with girlfriend by my side -- man's best friend ...will run me $19.50 for two tickets around here.)

Makin' out like a bandit! Plus, my Dad gave me a gift card to a really nice restaurant. I'm saving like $40 this Valentine's Day!

SephirothClone · 02-14-2003, 02:19 AM

oh somebody in my house sabataged mine.

02-12-2003, 04:41 PM	#1 (permalink)
IKEA_boy Director Emeritus ~~Persista~~ Persistent Student Join Date: Oct 2001	Broken X-Men 1.5 case. I bought this today and the hub that holds disc 2 is busted. The disc is fine but the case is bad. Do you think I'll have any luck getting FOX to replace it? I don't really want to take it back because it's a long drive to where I bought it and I'm going to use the ticket Friday. (I think someone here had a similar experience with ET and Universal replaced his case.)

02-12-2003, 05:05 PM	#3 (permalink)
Hollow Man Not Kevin Bacon Join Date: Feb 2002 Location: Connecticut	I'd take it back to a store. Best Buy might exchange it as well - they did that for a CD for me a few weeks ago. I didn't have a receipt, and they didn't have another copy of the CD, so they gave me store credit. -HM __________________ "I see a Hollow Man, gun in hand, it points my way." - The Cult Band Chat

02-12-2003, 06:52 PM	#4 (permalink)
bembol Actor Join Date: May 2002 Location: gta\|brampton	Just tell them it's defective, they either don't know or care. I don't know how many DVDs I've exchange but it works. __________________ Shaolin's Finest

02-12-2003, 07:47 PM	#6 (permalink)
Brodie Supporting Actor Join Date: Jan 2003 Location: Red Bank, NJ	I bought my copy on Thursday (Blockbuster broke street date). Got home, opened the DVD and my Chapter list was ripped and creased. I, like many here I'm sure, like to keep the original packaging and inserts in their best condition. Has something like this happened to anyone else? Does anyone know if I could get Fox to replace it? __________________ "You fuckers think just because a guy reads comics he can't start some shit!?" I AM JACK'S DVD COLLECTION I AM JACK'S DVD COLLECTION (DVDAF)

02-12-2003, 07:53 PM	#7 (permalink)
JakeLipson All Hail Peter Jackson! Join Date: Jun 2002 Location: Hogwarts School of Witchcraft and Wizardry	Dunno, but you might have a shot getting Blockbuster to switch it for you if you beg. Then again, the Average Joe you go in and explain it to might think you're a bit nuts, but..it would be worth it, I think. Luckily, I got a good disc. __________________ Proud Supporter of Blu-ray Disc! My modest collection of little silver movie discs

02-12-2003, 04:57 PM	#2 (permalink)
QuiGonJosh Banned Join Date: Feb 2003 Location: Shire (WV)	If you dont want to take it back to the place that you got it, then take it back to WalMart and exchange it, they dont require receipts.

02-12-2003, 09:32 PM	#8 (permalink)
michaelallroy Actor Join Date: Jan 2003 Location: chicago	best buy, circuit city, etc i don't think any of the electronic superstores would give you a hard time about replacement...near as i can make out they sell the "big" new release dvds and cds as loss leaders. __________________ Wait a second, this ain't no brain...this a damn bee's nest.

02-13-2003, 02:36 AM	#9 (permalink)
Donkey Actor Join Date: May 2002 Location: Akron, Ohio, USA	Dude, return it. I mean you can get a new case and another free ticket to use when "X2" comes out. I mean keep everything in there expect the free ticket, use that one on "DareDevil" and then use the other for "X2". You'll get to see two for free! That's what I would do... __________________ Tell me something, my friend. You ever dance with the devil by a pale moon light?

02-13-2003, 04:59 AM	#11 (permalink)
Monterey Jack Wants to be John Smith Join Date: Sep 2001 Location: Walpole, MA U.S.A.	This is why I always shake a case before I buy it. If I hear anything rattling around inside, I put it back and get another copy. Ever since my copy of Traffic (the Criterion version) had a broken hub for the second disc, I've been fanatical about this. __________________ Lol VHS forty dollars??? more like dvd's 5 dollars hahahahahahahahahahahahahahaha skip a long to blu ray disc and get with the freakin program!!!!!!!! LOL -ty_guy123321@hotmal.com

02-13-2003, 05:06 AM	#12 (permalink)
IKEA_boy Director Emeritus ~~Persista~~ Persistent Student Join Date: Oct 2001	I actually did shake it. I was checking to see if there was some sort of insert/ticket in there because I heard of a few people not getting theirs. The disc wasn't loose until I opened it though.

02-13-2003, 09:24 PM	#15 (permalink)
sub780lime Can't Spell Bilbo Join Date: May 2002 Location: A Galaxy Far Far Away	i am sure you could easily keep the ticket, since the dvd is open, there are no longer stickers that say Free Movie Ticket inside, so keep the ticket, take the DVD back to a store, get a new one, and than use that new ticket on Xmen 2 __________________ love comes and goes, but an avatar . . . that's forever. - Pirate

02-13-2003, 09:49 PM	#16 (permalink)
Hollow Man Not Kevin Bacon Join Date: Feb 2002 Location: Connecticut	The paper that's stuck to the back of the box says there's a free ticket inside. -HM __________________ "I see a Hollow Man, gun in hand, it points my way." - The Cult Band Chat

02-13-2003, 10:00 PM	#17 (permalink)
IKEA_boy Director Emeritus ~~Persista~~ Persistent Student Join Date: Oct 2001	I exchanged it. Now I have two tickets. She didn't even look at what was wrong with the case. Just wrote 'broken hub' like I told her.

02-13-2003, 10:10 PM	#18 (permalink)
JakeLipson All Hail Peter Jackson! Join Date: Jun 2002 Location: Hogwarts School of Witchcraft and Wizardry	Good for you! Now use one ticket for DD and one for X2 and you'll get to see both free. __________________ Proud Supporter of Blu-ray Disc! My modest collection of little silver movie discs

02-13-2003, 10:14 PM	#19 (permalink)
IKEA_boy Director Emeritus ~~Persista~~ Persistent Student Join Date: Oct 2001	I'm just going to use them both tomorrow night.

02-14-2003, 02:19 AM	#24 (permalink)
SephirothClone Secret President of the NLWC Join Date: Nov 2001 Location: Guess and win $1	oh somebody in my house sabataged mine. __________________ Want pictures of my iguana collection? Just give Ried a PM.

02-13-2003, 11:43 PM	#20 (permalink)
SephirothClone Secret President of the NLWC Join Date: Nov 2001 Location: Guess and win $1	You guys got it good! I bought it on Tuesday, didnt get to watch it. Then when I came home my DVD was on the floor ripped up and shredded! I mean the discs where fine but I said fuck it. So i'm going to buy a new copy today. Sucks that I have to waste more money. I was sooo pissed. __________________ Want pictures of my iguana collection? Just give Ried a PM.

02-14-2003, 12:12 AM	#22 (permalink)
IKEA_boy Director Emeritus ~~Persista~~ Persistent Student Join Date: Oct 2001	Mine was wierd too. When you open it up (left to right) you see the second disc, then the 'pocket flap' and finally the first disc. I personally don't like it. But the cover art isn't as bad as initially expected. It certainly sticks out on my shelf (almost as much as Mr Pink.)

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